Tenant Fees


Set up fee (tenant’s share) £200 (inc VAT) for up to two tenants

Referencing up to two tenants (identity, immigration and visa confirmation, financial credit checks, obtaining references from current or previous employers / landlords and any other relevant information to assess affordability) as well as contract negotiation (amending and agreeing terms) and arranging the tenancy and agreement


Additional Tenant Fee £75 (inc VAT) per tenant

Processing the application, associated paperwork and referencing


Guarantor Fee £66 (inc VAT) per guarantor (if required)

Covering credit referencing and preparing a Deed of Guarantee as part of the Tenancy Agreement


Permitted Occupier Fee £0 (inc VAT) per permitted occupier

Explaining to any permitted occupier their rights and responsibilities towards the named tenant(s) and landlord as well as the provision of documentary guidance and assistance during the tenancy


Accompanied Check-in Fee £0 (inc VAT)

Preparing an Inventory and Schedule of Condition of the property, explaining how appliances function and taking meter readings for utilities and services


Pet Deposit Returnable additional Security Deposit of £250

To cover the added risk of property damage. This will be protected with your security deposit in a Government-authorised scheme and may be returned at the end of the tenancy



Amendment Fee £60 (inc VAT)

Contract negotiation, amending terms and updating your tenancy agreement during your tenancy


Renewal Fee (tenant’s share) £60 (inc VAT)

Contract negotiation, amending and updating terms and arranging a further tenancy and agreement.



Check out Fee (tenant’s share) £0 (inc VAT)

Attending the property to undertake an updated Schedule of Condition based on the original inventory and negotiating the repayment of the security deposit(s)


Future Landlord Reference Fee £20 (inc VAT) per reference request

Collating information and preparing a reference for a future landlord or letting agent.



Out of Hours Services £35 per hour (inc VAT) plus any actual costs incurred

Unpaid Rent / Returned Payments Interest at 4% above Bank of England Base Rate from date due plus £25 handling fee to cover rejected payments


Professional Cleaning (if required) £35 (inc VAT) per hour which will be deducted from the security deposit.

Only charged where professional cleaning is necessary to return the property to same condition as start of tenancy.

"Oak Valley had a really good selection of properties to choose from and were very helpful from start to finish"
Oliver Caine, Sutton Coldfield